If you are not receiving email notifications then you need to ensure they are configured using the following steps:
Sign into Access Evo.
Navigate to the User record on the top ribbon.
Select the drop down for user options.
Click My Settings then click Notifications.
Select or unselect the relevant application notifications.
Click Save.
Users now only receive email notifications for the changes they have selected.
Note: If users still don't receive emails after this, please contact your IT team to whitelist the following email address: [email protected].